What are the responsibilities and job description for the Bistro Attendant - Courtyard by Marriott position at KMG Hotels?
Full job description :
The Courtyard by Marriott Bistro Attendant delivers service excellence to our guests and creates a welcoming, comfortable environment. This position is responsible for taking orders, preparing and delivering items, following accurate cash handling procedures, organizing and maintaining a clean service area, cleaning tables and area, and following all health and alcohol laws.
Performance Expectations :
- Greet guests and ensure prompt requests for food and drink orders.
- Present menus, answer questions, and make suggestions regarding food and service.
- Relay orders to the kitchen and beverage services.
- Observe guests to fulfill any additional requests and to perceive when meal portions have been completed.
- Maintain a clean work and storage area.
- Assist in the set-up, cleaning, and refreshing of the function rooms.
- Process all orders using Micros and collect payment from customers
- Prepare ingredients for cooking, including portioning, chopping, and storing food.
- Provide assistance in Food and Beverage areas including busing, cleaning, resetting tables, and delivering food to guests (room service delivery).
- Perform general cleaning and maintenance of Food and Beverage prep areas.
- Count the bank at end of shifts and follow property control audit standards and cash handling procedures.
- Perform all side work at the end of shift including rolling silverware, stocking, and other duties as assigned.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations :
General Requirements :
Physical Requirements :
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. This establishment is a drug-free workplace. Pre-employment background check required.
Job Type : Full-time.
About KMG Hotels :
KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.
