What are the responsibilities and job description for the Property Management Assistant position at KMLK Realty and Property Management?
Job Overview
We are seeking a dedicated and organized Property Management Assistant to join our team. This role is essential in supporting the daily operations of property management, ensuring a smooth and efficient workflow. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and a good understanding of property leasing processes. This position involves working closely with tenants, property owners, and maintenance staff to maintain high standards of service and satisfaction.
Responsibilities
- Assist in the leasing process by managing inquiries and conducting property showings
- Maintain accurate records of tenant applications, lease agreements, and property files
- Provide excellent phone etiquette when communicating with tenants and prospective renters
- Utilize OneSite software for managing tenant information and property data
- Support customer relationship management efforts to enhance tenant satisfaction
- Coordinate maintenance requests and follow up on completion status with vendors
- Handle conflict management effectively, addressing tenant concerns in a professional manner
- Assist with office tasks including filing, scheduling appointments, and preparing reports
- Collaborate with the property management team to ensure compliance with Section 8 regulations
Requirements
- Previous experience in property leasing or real estate is preferred
- Strong phone etiquette and interpersonal communication skills
- Familiarity with OneSite or similar property management software is a plus
- Proven ability in customer relationship management and sales techniques
- Knowledge of property maintenance processes and procedures
- Excellent organizational skills with attention to detail
- Ability to manage conflicts effectively while maintaining professionalism
- Proficient in office tasks including filing and document management
Join our team as a Property Management Assistant where you can contribute to creating an exceptional living experience for our tenants while developing your career in the property management field.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Cuyahoga Falls, OH 44221 (Preferred)
Work Location: Hybrid remote in Cuyahoga Falls, OH 44221
Salary : $18 - $20