What are the responsibilities and job description for the General Manager position at KMP Plumbing LLC?
At KMP Corp, we are committed to excellence and innovation in every aspect of our business. We are seeking a dynamic and experienced General Manager to oversee daily operations, drive business strategies, and lead our team to achieve organizational goals. The ideal candidate will have strong leadership skills, extensive operational experience, and a passion for driving success.
Position Overview:
The General Manager will be responsible for overseeing all aspects of the company’s operations, including sales, staff management, and financial performance. You will lead teams to achieve business objectives, ensure the efficient running of daily operations, and improve the overall performance of the company. As a key member of the leadership team, you will collaborate with executives to develop and implement strategies for growth and improvement.
Key Responsibilities:
- Operations Management: Oversee day-to-day business operations, ensuring that processes and procedures are efficient, cost-effective, and meet quality standards.
- Leadership and Staff Development: Manage and mentor team members, providing coaching, training, and support to help them achieve individual and team goals.
- Financial Management: Develop and manage budgets, monitor financial performance, and ensure profitability while identifying opportunities for cost savings and growth.
- Strategy and Planning: Work with senior management to develop business strategies, set goals, and monitor performance against objectives.
- Customer Relations: Ensure a high level of customer satisfaction and address any issues or concerns promptly. Develop and maintain strong relationships with clients and stakeholders.
- Performance Reporting: Monitor key performance indicators (KPIs) and generate reports to track progress and identify areas for improvement.
- Compliance and Risk Management: Ensure the company adheres to legal, regulatory, and safety requirements. Manage risks to protect the company’s interests.
- Collaboration: Work with other departments (sales, marketing, HR, etc.) to ensure smooth coordination and alignment with business objectives.
Qualifications:
- Education: Bachelor’s degree in Business Administration, Management, or a related field; MBA is a plus.
- Experience: Minimum of 5-7 years of experience in management, with a proven track record in operational leadership and team management.
- Skills:
- Strong leadership and team management abilities.
- Excellent strategic thinking and problem-solving skills.
- Advanced knowledge of financial management and budgeting.
- Proficiency in Microsoft Office Suite and other business management software.
- Strong communication and interpersonal skills.
- Ability to make decisions under pressure and manage complex situations.
- Attributes:
- Proactive, with a results-driven approach to achieving goals.
- Ability to lead by example and inspire teams to perform at their best.
- High level of integrity and professionalism.
- Strong analytical and organizational skills.
- Flexible and adaptable to changing business needs.
Benefits:
- Competitive salary and benefits package
- [List specific benefits, e.g., health insurance, retirement plans, paid time off]
- Opportunities for professional development and career advancement