Data Entry Clerk

ROLE

We are seeking an experienced Data Entry Clerk to support the Department of the Air Force's 316th Force Support Squadron (FSS) at Joint Base Andrews (JBA) in Maryland. Your scope of work involves maintaining accurate documentation and data tracking in support of the Transition Assistance Program (TAP), while ensuring timely form processing, participant communication, and updating participant records in government databases.

This is a part-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES

• Administer timely and accurate input of congressionally mandated Transition Assistance Program (TAP) documentation
• Collect, input, inventory, maintain, and track all required program forms
• Review workshop attendance registrations in coordination with the TAP Manager
• Create and disseminate participant communications for data collection and registration
• Respond to participant inquiries within two business days in accordance with service performance thresholds
• Input, monitor, and update participant data in Air Force Family Integrated Reporting and Statistical Tracking (AFFIRST), Department of Defense Transition Assistance Program (DoDTAP), Time TAP, and Virtual Out-Processing systems
• Schedule customers for TAP-related services and monitor completion of TAP requirements
• Identify at-risk participants and coordinate timely completion of mandated TAP steps
• Maintain professional, respectful communication with government staff, participants, and leadership
• Apply Microsoft Office 365 applications to support data entry, reporting, and communication
• Troubleshoot common issues in Microsoft Word, Excel, Outlook, Teams, PowerPoint, and OneNote
• Ensure compliance with Air Force records management policies and privacy directives
• Maintain accurate records in accordance with the Air Force Records Information Management System (AFRIMS) schedule
• Safeguard government-owned documentation and ensure proper handling and return of records as required
• Deliver work that meets established accuracy, timeliness, and quality expectations

KNOWLEDGE & SKILLS

• Knowledge of family systems in a military setting
• Knowledge of military protocol, structure, and chain of command
• Proficiency in Microsoft Office 365 applications (e.g., Windows, Teams, Word, Outlook, OneNote, excel, PowerPoint, etc.)
• Proficiency in basic troubleshooting of Microsoft Office 365 applications
• Skill in data entry and clerical duties
• Skill in meeting and dealing with people in a courteous and tactful manner
• Excellent written and oral communication skills

BACKGROUND

• Associate’s degree or 1 year of clerical or data entry experience obtained in an office setting required
• 2 years of relevant experience in a government or military setting, or equivalent education and work experience required
• Experience with Military & Family Readiness Center functions or similar services required
• Experience with the Transition Assistance Program is highly preferred
• Customer service experience preferred
• Detail-oriented and organized

EDUCATION

• High school diploma or equivalent required
• Bachelor’s degree preferred

LOCATION

• Joint Base Andrews, MD 20762

TELEWORK

• N/A

CLEARANCE

• U.S. citizenship required as it supports the U.S. federal government

CLIENT

• Department of the Air Force

TRAVEL

• Travel not required

WORK HOURS

• 30 hours per week
• 5 days a week

EMPLOYMENT CLASSIFICATION

• Employment Classification Eligibility — Nonexempt

RELOCATION

• Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.