What are the responsibilities and job description for the General Clerk position at KMRG, LLC?
ROLE
We are seeking an experienced General Clerk to provide administrative and clerical support for the Merit Systems Protection Board (MSPB) Chicago Regional Office. Your scope of work includes supporting a variety of office tasks to maintain efficient operations and clear communication.
This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.
Apply today!
RESPONSIBILITIES
- Receive incoming telephone calls and visitors and determine the nature of business
- Refer calls to the appropriate staff member tactfully
- Assist with receipt and distribution of incoming mail for the agency
- Create, tab, and organize paper files, indexes, and other documents as needed
- Perform data entry and typing consistently on a personal computer
- Use a variety of office equipment (e.g., personal computers, fax machines, copiers, mail equipment, and scanners)
- Communicate with court reporters and external customers to schedule telephone, in-person, and video hearings
- Initiate inquiries regarding case processing
- Answer appeal inquiries on behalf of the Administrative Judge (AJ)
- Respond to the public, appellants, and their representatives regarding potential, pending, and past appeals
- Provide information about general Board procedures
KNOWLEDGE & SKILLS
- Skilled in office equipment operation preferred (e.g., fax machine, copiers, computers, scanners, etc.)
- Skilled in data entry, mail management, and office support preferred
- Excellent written and oral communication skills
BACKGROUND
- At least Two (2) years of experience in administrative roles required
- Basic knowledge of concepts, practices, and procedures in the legal/adjudicatory field required
- Experience as a legal office assistant or similar roles preferred
- Detail-oriented and organized
EDUCATION
- Bachelor’s degree preferred
LOCATION
- Chicago, IL 60604
TELEWORK
- N/A
CLEARANCE
- U.S. citizenship is required as it supports the U.S. federal government
CLIENT
- Merit Systems Protection Board (MSPB)
TRAVEL
- No travel required
WORK HOURS
- 40 hours per week
- 8 hours a day
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility — Nonexempt
RELOCATION
- Not eligible for relocation benefits
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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
