Transition Assistance Program (TAP) Administrative & Data Clerk

• Apply principles, concepts, and practices to support administrative tasks for the Transition Assistance Program (TAP)
• Use knowledge of administrative office practices, procedures, and military protocol guidelines
• Maintain confidentiality of sensitive and personal information
• Demonstrate proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint, Word, Access, and Power Automate)
• Manage inventory of program materials, marketing items, computer equipment, and resource guides

• Communicate effectively orally and in writing to provide clear factual and procedural information
• Attend meetings and conferences, follow up with staff, and consult as needed
• Serve as a point of contact for service members, installation leadership, and community partners
• Respond to technical and non-technical requests for information
• Build and maintain professional relationships with installation and community agencies

• Conduct research and gather data from various sources (e.g., database systems, manuals, and policies)
• Prepare reports, papers, and responses to inquiries using collected information
• Retrieve reports, numerical data, and status updates to analyze problems and propose solutions

• Administer timely and accurate input of Congressionally mandated TAP documentation
• Review program guidance, policies, and procedures to assess service delivery effectiveness
• Scan, upload, and organize electronic records while ensuring data quality
• Advise staff on how to correct or amend documents and electronic records
• Document customer and program information in TAP-specific systems (e.g., DoDTAP and TAPEvents.org)
• Summarize interactions with clients and community partners appropriately in records
• Collect, input, inventory, and maintain forms and records accurately within the TAP program

• Register customers for TAP briefings (e.g., Pre-Separation, 3-day Core Curriculum, and two-day tracks)
• Answer phone, email, and in-person inquiries about members’ progress and requirements
• Notify members about program requirements in accordance with laws and guidelines
• Record and track attendance registration for all TAP workshops
• Maintain and update monthly loss rosters for members required to complete TAP

• 1 year of clerical or data entry experience in an office setting required
• 1 year of experience with TAP or in a military environment required
• Strong English language skills (i.e., reading, writing, and speaking) required
• Familiarity with military administrative practices and protocols preferred
• Experience using DoDTAP, TAPEvents.org, or similar program management systems preferred
• Experience coordinating workshops or events in an administrative capacity preferred
• Proficiency in Microsoft Office (e.g., Excel, PowerPoint, Word, Access, and Power Automate)
• Ability to ensure data accuracy
• Excellent written and oral communication skills
• Strong attention to detail

• Associate’s degree or 3 years’ experience in a military/government environment
• Bachelor’s degree preferred

• Bellevue, NE 68005

• Telework may be available

• U.S. citizenship required since this role supports the U.S. federal government

• Offutt Air Force Base

• Travel is not required

• 40 hours per week
• 8 hours per day

• Employment Classification Eligibility — Non-exempt

• Not eligible for relocation benefits

Salary : $30,000 - $49,000