What are the responsibilities and job description for the Product Engineering Support Technician position at Knape and Vogt Manufacturing Company?
Knape & Vogt is seeking a Product Engineering Support Technician to join our team and provide comprehensive product engineering support from the initial concept phase through the end of the product lifecycle. This position plays a crucial role in sustaining technical support for all assigned product lines and types. The successful candidate will work collaboratively with cross-functional teams to ensure product quality and performance meet organizational standards and customer expectations. Enjoy excellent pay and incentives at a company where your skills will be recognized and rewarded!
Company Overview:
Knape & Vogt Manufacturing Company has been based in Grand Rapids for over 125 years. We are a global leader specializing in the design, manufacture and distribution of functional hardware, office and healthcare ergonomics and storage-related components for original equipment manufacturers, specialty distributors, hardware chains and major home centers.
Whats In It For You?
- Benefits including Medical/Dental/Vision plus many more starting Day 1
- Competitive Pay
- Generous Paid Time Off
- 11 Paid Holidays
- 401K with Company Match
- Tuition Reimbursement
- Employee Discount Programs
- Bonus and Merit opportunities
What You Will Get To Do:
- Maintain product data management records (drawings, BOMs etc.) through the entire product life cycle
- Generate effective written and oral communication to support, execute and document project activities using existing procedures and systems
- Provide product technical support to operations to ensure product is fabricated and assembled based on the intended functionality of the design customer requirements
- Provide support to Customer Service, Sales and Product Manager
- Support cost savings initiatives and ensure all exiting product requirements are met
What You Will Bring:
- Work Experience: 2 years of experience in a manufacturing environment with exposure to engineering processes
- Education: High School Diploma or GED
- Computer Skills: Intermediate skills in MS Office and the ability to learn an ERP system
