Receptionist

JOB SUMMARY

The front desk clerk/receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping

PRIMARY RESPONSIBILITIES

• Staff reception desk during business hours, answer telephones, greet visitors, etc.
• Visitor Management – maintain visitor log, temporary badging, staff notification, escorting, etc
• Notifies company personnel of visitor arrival
• Create guest WIFI’s for employees and their guest
• Keep inventory of office supplies
• Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Contributes to team effort by assisting company personnel as needed.
• Issue key cards and/or key fobs to new employees, permanent visitor, AUS visitors
• Issue validation stickers for visitor parking (Tyson’s Office Only)
• Collect parking passes, technology and after hours’ fobs from departing employees
• Input Facilities Help Desk requests (Maximo tickets) for issues brought to their attention
• Preparing items for inter-office courier
• Mail and package distribution (including logging and notification)
• Manage Ergo Equipment request and delivery
• Manage postage machine usage; manage outgoing mail and packages
• Maintain copy rooms – keep orderly, tidy, refill paper, etc.
• Maintain conference rooms – water pitchers, chair placement, A/V, consumables
• Arrange and coordinate all catering, including monthly lunches and other events
• Re-stock coffee supplies, food in kitchen and around the office
• Daily start of coffee machines and maintenance during the day
• Order and distribute fruit
• Re-stock office supply cabinets, stationery and copy rooms
• Distribute new copies and remove old copies (Newspapers and magazines)
• Process business card requests and distribute to employees
• Conference room scheduling and booking assistance
• Silverline Center Conference Center room bookings via Building Engines
• Manage Tyson’s Office locker assignments and keys
• Notify Facilities Manager of any inquires or issues brought to their attention using Facilities Help Desk service request (ticket) – (Tyson’s sub-lease only)
• Direct business-related inquires to the Manager, Procurement and Corporate Services – (Tyson’s sub-lease only)

KNOWLEDGE AND SKILL REQUIREMENTS 

1. Proficient in Microsoft Office Suites
2. Excellent Interpersonal Skills
3. Ethical Conduct
4. Flexibility
5. Initiative

POSITION TYPE/EXPECTED HOURS of WORK

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 4:30 p.m. Evening and weekend work may be required as job duties demand.

EDUCATION and EXPERIENCE

1. High School Diploma or equivalent.
2. Relevant work experience in a similar position