What are the responsibilities and job description for the Gilroy - Casino Customer Service Gaming Associate position at Knighted Ventures?
WE'RE HIRING FOR ATTITUDE AND TRAINING FOR SKILL!
Start your career with Knighted and become a Gaming Associate
Pay Rate: $22 - $24 per hour.
Location: Gilroy, CA
** Must be able to attend required TRAINING sessions, Wednesday - Sunday, 8:00am - 4:00pm. **
Your Role as Gaming Associate:
Join our team and participate in live card-room games, actively monitoring and ensuring the rules of the game are being followed. In addition to working closely with the casino and dealers, you will keep track of casino chips, ensure fairness and accuracy during the game, as well as report any suspicious activity accordingly. You will provide customer service by working well with casino staff to help provide a positive and professional atmosphere for guests and coworkers alike.
\n- Start at $22 per hour and receive a $2 differential when you work between 12am-6am.
- Comprehensive Benefits: Enjoy 401(k), student loan tools, free health options, vision, and dental insurance, an Employee Assistance Plan (EAP), paid time off, holiday pay, and more.
- Career Growth: Top performers will move into leadership roles; in fact, many of our leaders began as Gaming Associates.
- Financial Perks: $75 clothing reimbursement, discounted meals, and employee discounts.
- Work-Life Balance: Minimal physical labor required. Emphasis on customer service, mental math skills, and attention to detail.
- Full Time & Over Time: We require a minimum of 40 hours per week with 4/10 shifts and offer opportunities for overtime as well.
- Training Excellence: Don't worry if you're new to the industry. Our rigorous training program will equip you with all the skills you need to thrive as a Gaming Associate.
- Make a Difference: Engage in DEI initiatives and volunteer at Knighted-sponsored community events, making an impact both at work and beyond.
- Fast-Track Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.
- Must be 21 years of age or older.
- Ability to pass lifetime background check, credit check, and drug screen for state licensure.
- Physical ability to sit or stand at a table for upwards of 3 to 4 hours at a time.
- Strong visual and auditory capabilities.
- Proficient in mental math (addition, subtraction, multiplication, and division).
- Authorization to work in the U.S.
- Commitment to Knighted’s attendance and dress code standards.
Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.
Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.
By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
Salary : $22 - $24
