What are the responsibilities and job description for the Program Management Assistant position at Knipper Health?
**Job Overview:**
We are seeking a skilled Program Management Assistant to join our team at Knipper Health.
The successful candidate will have excellent organizational skills, be able to work effectively in a fast-paced environment, and possess a strong ability to manage multiple tasks simultaneously.
Responsibilities:
- Work under the direct supervision of the Account Manager and/or Program Manager.
- Day-to-day operations of assigned client programs.
- Support the Professional Services Program Management team.
Key Responsibilities:
Program Management:
- Generate work orders and reports.
- Assist in inventory reconciliation.
- Prepare client reports.
- Process special client requests.
- Provide internal clients with email, fax, and phone support.
- Prepare samples for client approval.
- Monitor inventory levels and back-order situations.
- Set up job folders, filing, and records storage procedures.
Account Management:
- Execute needed deliverables in a timely, efficient, and cost-effective manner providing the highest level of customer service.
People and Resource Management:
- Maintain resource Hours and accurately capture billable, non-billable, and overtime hours.
Minimum Requirements:
- An associate degree is desirable.
- One - two years of work experience within an office environment.
- Experience within the pharmaceutical industry is highly desirable.
Essential Skills:
- Effective written and verbal communication skills.
- Customer Service Skills.
- Detail Oriented.
- Microsoft Office Skills with a strong working knowledge of Excel, and Word.
