Stock Associate

About Knitwell Group
Knitwell Group empowers women to find their authentic self-expression through modern, versatile clothing. Our team creates a positive work environment where everyone feels valued and supported. We believe that feeling confident and expressing oneself is always in style.

Job Description:
The ideal candidate will drive revenue by providing exceptional client service, building relationships, and maintaining a clean and safe store environment. They will consistently meet individual and store goals while embodying our values and adhering to company practices and procedures.

Main Responsibilities:

• Embody our values and set an example for others
• Maintain compliance with all company practices and procedures
• Perform additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:

• Meet or exceed divisional, store, and individual financial and credit goals

Client Experience:

• Provide excellent client service by anticipating needs and exceeding expectations
• Acknowledge and build relationships with clients, creating loyalty and multi-tasking effectively
• Address client concerns and resolve issues when possible, involving management when necessary
• Present a gracious, friendly, energetic, and engaging manner, remaining respectful and professional
• Take ownership of feedback and use it for growth and development
• Communicate effectively with store management, team members, and external clients
• Build collaborative relationships by sharing ideas and treating others fairly
• Embody our values and inspire teamwork through leadership and example
• Maintain compliance with all company policies, practices, and procedures, as well as federal, state, and local laws

Operations:

• Complete opening and closing procedures, prioritizing client focus
• Meet merchandise processing standards and maintain a organized workspace
• Adhere to Loss Prevention practices and report potential incidents
• Maintain a safe work environment and report hazards
• Participate in inventory preparation
• Record time worked accurately and remain flexible to business needs
• Follow operational guidelines, processes, and procedures
• Review Bulletin Boards daily

Technical Expertise:

• Demonstrate a desire to learn and navigate company computer systems
• Process register transactions quickly and efficiently
• Use Distributed Order Maintenance (DOM's) and StyleFinder to locate product and process transactions
• Operate phone and understand functions of PDT

Product/Brand Management:

• Understand and articulate company brand positioning, including uniqueness, marketing initiatives, and lifestyle concepts
• Lives the company purpose, values, and behaviors in all interactions
• Participate in and attend store meetings
• Proactively build product and styling knowledge with peers
• Embrace fashion trends and represent the brand
• Pack and wrap client purchases according to company standards

Position Requirements:

• Client Service: Function as a role model, prioritizing client satisfaction
• Follow Directions: Prioritize and meet deadlines with minimal supervision
• Merchandising: Implement visual standards and techniques within company guidelines
• Communication: Communicate effectively with clients, management, business partners, and associates
• Accuracy: Handle cash and provide change without error
• Schedule: Remain flexible in scheduling to meet business needs
• Physical: Lift up to 20 pounds occasionally, maneuvering around sales floor and stockroom

Educational Requirements and Experience:

• High School Diploma or GED
• Minimum one year sales associate or relevant experience in services industry with proven results

Location:
Store 1603-Smith Haven Mall-ANN-Lake Grove, NY 11755
Position Type:
Regular/Part-time Pay Range:
$16.50 - $17.00 Hourly USD

Salary : $17 - $17