What are the responsibilities and job description for the Tennis Professional position at Knollwood Granger Country Club, LLC?
At Knollwood Country Club our staff is equipped to provide an unforgettable experience to our members. Tennis pro will be asked to organize tennis clinics and private lessons that encourage participation in the Club's tennis activities. Promote tennis memberships to all potential prospects. Act as the Club's Tennis Ambassador to enhance the value of the Club.?
- Assist the members with all tennis needs and ensure tennis policies are being followed.??
- Teach private tennis lesson or group tennis lessons/drills.??
- Schedule, administer and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable.??
- Develop and promote tennis clinics, private lessons, adult, junior and senior programs.??
- Call new members to conduct a tennis orientation into the facility and programs available.??
- Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility.??
- Maximize the Club's tennis facilities to reduce attrition and attract new members.??
- Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange furniture/equipment, picking up trash/debris, etc.).?
- Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed.? Be aware of team members and the environment and participate as a member of the team.?
- Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.?
- Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed?
