Demo

Guest Experience Director

Knott's Berry Farm
Fullerton, CA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/30/2025

About the Role

We are looking for a seasoned professional to oversee the safe, efficient, and guest-oriented operation of all rides and guest control areas at Knott's Berry Farm. As a Ride Operations and Guest Control Manager, you will be responsible for ensuring our guests have an unforgettable experience.

Responsibilities

  • Oversee training, organization, and guidance of teams to maintain high standards in safety, guest service, and operational consistency.
  • Foster a positive work environment and uphold standard operating procedures to align with park and corporate guidelines.

Key Qualifications

  • High School Diploma required; Bachelor's Degree preferred.
  • At least 6-8 years of relevant work experience.
  • 5 years of leadership/management experience.
  • iROC and Trainer certification (training provided).

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