What are the responsibilities and job description for the Guest Experience Director position at Knott's Berry Farm?
About the Role
We are looking for a seasoned professional to oversee the safe, efficient, and guest-oriented operation of all rides and guest control areas at Knott's Berry Farm. As a Ride Operations and Guest Control Manager, you will be responsible for ensuring our guests have an unforgettable experience.
Responsibilities
- Oversee training, organization, and guidance of teams to maintain high standards in safety, guest service, and operational consistency.
- Foster a positive work environment and uphold standard operating procedures to align with park and corporate guidelines.
Key Qualifications
- High School Diploma required; Bachelor's Degree preferred.
- At least 6-8 years of relevant work experience.
- 5 years of leadership/management experience.
- iROC and Trainer certification (training provided).
