What are the responsibilities and job description for the Ride Operations Director position at Knott's Berry Farm?
Job Summary
The Area Manager of Guest Control and Ride Operations is a key leadership role responsible for overseeing the daily operations and management of ride attractions and guest control functions within their assigned area. This position requires strong leadership skills, operational expertise, and the ability to drive exceptional guest experiences and team performance.
About Knott's Berry Farm
Knott's Berry Farm is a premier theme park destination that offers a unique blend of thrill rides, family-friendly attractions, and classic entertainment. As an Area Manager, you will be part of a dynamic team that is dedicated to providing unforgettable experiences for our guests.
Qualifications:
Contact Information:
Please note that we are an equal opportunities employer and welcome applications from diverse candidates.
The Area Manager of Guest Control and Ride Operations is a key leadership role responsible for overseeing the daily operations and management of ride attractions and guest control functions within their assigned area. This position requires strong leadership skills, operational expertise, and the ability to drive exceptional guest experiences and team performance.
About Knott's Berry Farm
Knott's Berry Farm is a premier theme park destination that offers a unique blend of thrill rides, family-friendly attractions, and classic entertainment. As an Area Manager, you will be part of a dynamic team that is dedicated to providing unforgettable experiences for our guests.
- Operational Leadership: Oversee the operations of assigned attractions and guest control areas, ensuring compliance with all safety regulations and operational standards.
- Team Development: Mentor and develop supervisors and team leaders to foster growth, build leadership skills, and improve operational expertise.
- Safety Oversight: Conduct routine safety audits, ensure adherence to protocols, and implement corrective actions as needed to maintain a safe environment for guests and associates.
- Performance Management: Monitor and assess the performance of rides, guest control areas, and staff, providing regular feedback and addressing performance gaps.
- Scheduling and Staffing: Develop and manage staffing plans to ensure adequate coverage for both Ride Operations and Guest Control areas, particularly during peak times and special events.
- Incident Management: Lead the response to operational incidents, ensuring thorough documentation, effective resolution, and communication with stakeholders.
Qualifications:
- A minimum of 3 years of experience at a Supervisor level or equivalent is required.
- Knowledge of Microsoft and Adobe office programs.
- Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
- Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Contact Information:
Please note that we are an equal opportunities employer and welcome applications from diverse candidates.
