What are the responsibilities and job description for the Computer Support position at KNOWLEDGE BUILDERS?
Job Description
Position Description :
- Provide technical assistance to computer system users;
- Answer questions or resolve computer problems for clients in person, via telephone or from remote location;
- Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems;
- May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages;
- Analyze data and data entry skills.
