Atlassian SME

Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions, Financial Management Support, Program Management, Intelligence Analysis & Threat Assessment, and Data Analytics/Operations Research. Since 1998, our solutions and services have helped our clients improve performance, drive cost and operational effectives, and map technology needs for tomorrow's requirements.

Title: Atlassian SME

Location: Clarksburg, WV (remote work with occasional on-site travel required)

Duration: Multi-year contract

Start date: May/June

Clearance: Active Secret clearance

Salary: Please provide your salary requirement

*THIS POSITION IS FOR A PROPOSAL*

Job Overview: Lead the configuration, management, support, and optimization of COTS products used across the organization, particularly focusing on Atlassian Data Center applications, ensuring enterprise standards, consistent usage, and effective plugin implementation.

Required Experience:

• Minimum of seven (7) years of hands-on experience with the Atlassian tool suite (Jira, Confluence, Bitbucket, Bamboo) at the enterprise level
• Minimum of five (5) years' experience in managing, configuring, and customizing Atlassian products for large organizations
• Demonstrated experience in integrating Atlassian tools with other enterprise systems and automating processes using tools like Jira Automation and REST APIs
• Demonstrated two (2) years of experience in leading a team of administrators and providing tiered support for Atlassian tools

Key Skills:

• Expert-level knowledge of Atlassian Data Center products configuration and administration
• Strong understanding of workflow design, permission structures, and custom field configuration
• Experience with plugin management and customization
• Proficiency in scripting languages for automation (Groovy, Python, etc.)
• Knowledge of API integration and extension
• Experience with SAFe Agile methodology and practices
• Excellent communication and training skills for supporting users
• Ability to establish enterprise standards and drive adoption

Education:

• Bachelor's or Master's degree in Computer Science, Information Systems, or related technical field
• Atlassian certifications (Jira Administrator, Confluence Administrator, etc.)
• Certifications in IT service management or enterprise application administration

Equal Employment Opportunity Statement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

E-Verify Statement. Knowledge Management, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, KMI is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Pay Transparency Non-Discrimination Provision. Knowledge Management, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Disability Statement. If you have a disability and need reasonable accommodation or assistance at any point in the application or onboarding process, please email us at marie@knowledgemanagement.com.