What are the responsibilities and job description for the Front Desk Receptionist position at Knoxville Pediatric Ophthalmology?
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office management software.
Duties
- Greet and assist patients in a friendly and professional manner.
- Manage incoming calls, emails, and faxes, ensuring timely responses.
- Schedule appointments.
- Perform data entry using EMR system.
- Filing, scanning, and various other office tasks.
- Collaborate with team members to enhance overall patient experience.
- Maintain confidentiality of sensitive information in accordance with company policies.
Requirements
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Proficiency in EMR is highly desirable.
- Strong computer literacy with the ability to type efficiently and accurately.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse patients.
- Experience in ophthalmology or optometry is a plus but required.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13 - $15