What are the responsibilities and job description for the Front of House Supervisor position at KO Restaurant Group?
Auction House Food Hall is a dynamic and innovative food hall and entertainment venue in the heart of Fletcher, North Carolina. We provide a unique and diverse dining and entertainment experience, featuring a variety of culinary offerings, live performances, and exciting events. We are committed to delivering exceptional customer service and creating a vibrant, welcoming atmosphere for our guests.
**Join Our Team as a front of house supervisor at the Auction House Food Hall in Fletcher, NC!**
Are you a dynamic and experienced leader in the hospitality industry? The Auction House Food Hall, located at 29 Fanning Bridge Rd., Fletcher, NC, is seeking a front of house supervisor to play a key role in our vibrant culinary destination. As a supervisor, you will be at the forefront of delivering exceptional guest experiences and ensuring the smooth operation of our food hall.
**Key Responsibilities:**
As a supervisor, your role will encompass a wide range of responsibilities, including:
- **Operations Oversight:** Collaborate with the General Manager and kitchen Manager to ensure the overall success of the food hall, overseeing day-to-day operations, and ensuring exceptional customer service.
- **Team Leadership:** Lead and inspire a diverse team of staff members, fostering a positive work environment and ensuring everyone's role in delivering a memorable dining experience.
- **Financial Management:** Assist in managing financial aspects, including budgeting, cost control, and revenue generation to contribute to the food hall's profitability.
- **Guest Satisfaction:** Prioritize guest satisfaction and address inquiries and concerns promptly, fostering a culture of excellence in service.
- **Inventory and Supply Management:** Monitor inventory levels, track orders, and maintain stock levels to ensure smooth operations.
- **Problem Solving:** Demonstrate excellent problem-solving skills, addressing challenges and making quick, effective decisions in a fast-paced environment.
- **Community Engagement:** Engage with the local community, build relationships with vendors, and contribute to the growth and success of the food hall.
**Qualifications:**
To excel in this role, you should have the following qualifications:
- **Management Experience:** Proven experience in a leadership role within the hospitality or restaurant industry, with a track record of success.
- **Team Leadership:** Effective team-building and leadership abilities to inspire and motivate a diverse staff.
- **Operations Knowledge:** Understanding of food hall or restaurant operations and a commitment to maintaining high standards of quality and service.
- **Business Acumen:** An entrepreneurial mindset with a focus on business growth and development.
- **Passion for Hospitality:** A genuine passion for delivering outstanding guest experiences and a dedication to guest satisfaction.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Fletcher, NC 28732 (Required)
Ability to Relocate:
- Fletcher, NC 28732: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22
