FT Facility Maintenance Manager

Description

A Facility Maintenance Manager at KO Storage is a well-organized, motivated individual who works with a District Manager to support maintenance of all KO Storage facilities in their assigned area. This role requires a hands-on approach, serving as the 'jack of all trades' to address various repair, upkeep, and improvement needs within our self-storage locations. This role also requires high use in different technologies such as Microsoft Office Suite, navigation of multiple websites, transfer of documents between multiple devices and personal phone use.

Schedule: Facility Maintenance Manager works 40 per week, and some weekends or holidays may be required.

Location: Facility Maintenance Manager will split time between assigned KO Storage locations, where applicable.

Benefits: We have a suite of competitive benefits including Health, dental, vision, STD/LTD, Life Insurance, and matching 401K. Being part of our team also means:

Paid Holidays

PTO

Referral Bonus

Company-wide incentives/perks

A Day in the Life 

• Conduct facility visits to identify areas for improvement and address any maintenance, cleanliness, safety, and security concerns. The schedule of the visits will be determined by the District Manager.

• Effectively notate tenant accounts by documenting all interactions and site findings, including capturing and uploading photos or videos to the appropriate systems as needed.

• Communicating with tenants in a timely and professional manner regarding any issues that arise with their unit or the facility.

• Monitoring and responding to communications via email, phone, and messages.

• Communicate with auction bidders to schedule times to grant access to the site after lien processes finalize.

• Effectively clean, sweep, mop facilities in any indoor/outdoor sections as applicable. This could be units that tenants have moved out of, restrooms, or recently vacated offices on site.

• Haul abandoned goods and trash to dumpsters.

• Occasionally, they serve eviction notices to tenants who violate rules and regulations.

• Be flexible and open-minded to ideas on repairs and processes to ensure the facility is always in proper condition.

• Conduct a full walk-through report at the assigned facilities to verify unit rental status, delinquency status, and maintenance status. 

• Perform routine inspections, maintenance, and minor repairs on heating, ventilation, and air conditioning (HVAC) systems.

• Diagnose and complete minor plumbing issues, including snake drains, snake toilets, repair leaking faucets, and replace different components with a toilet or sink, etc. 

• Diagnoses and completes minor electrical issues, including wiring, fixtures, and equipment.

• Install, upgrade, or replace electrical components as needed.

• Complete landscape maintenance, including weed whipping, mowing, trimming of shrubs, maintaining landscape beds, weed spraying, removal of small trees and branches as applicable.

• Complete snow maintenance, including snow plowing, shoveling, and de-icing to ensure safe and clear pathways during winter weather conditions. As discussed with the District Manager, it varies by site.

• Maintains the grounds as assigned which may include trash pick-up, shoveling, and sweeping curb/dumpster area, maintaining landscape beds and other areas. 

• Maintain facility security and components including unit doors, locks, hasps, gate, and cameras. 

• Complete applicable steps in our delinquent tenant management process. 

Requirements 

Who You Are

• You have field service and maintenance experience with a good mechanical aptitude.

• You can troubleshoot, test, repair and service equipment as mentioned above.

• You communicate effectively, verbally and in writing. 

• You must have a valid drivers’ license, insurance, and reliable transportation.

• Ability to operate power tools in a safe and effective manner.

• Personal cell phone use - (we will provide a virtual phone number to use through Microsoft teams).

• Unlimited data plan on your cellular device with the ability to use mobile hot spot in the field.

• You have access to reliable internet at home and use a company provided printer if the facility does not have access or cellular service.

• Able to use devices such as GoPro, laptop and cellular devices.

• You have knowledge of Microsoft Office suite of products.

• Ability to use computers and transfer files between multiple devices and cloud services.

• You must be available to complete all tasks within a timely manner.

• You are a critical problem solver who enjoys finding creative solutions to challenges.

Physical Requirements

· Must be able to traverse facility to diagnose building issues, repairs, and/or maintenance.

· Must be physically able to climb ladders, bend, or perform repairs/cleaning when needed.

· Must be able to operate machinery such as a metal grinder, weed trimmer, leaf blower, shoveling, etc.

· Must be able to lift up to 75 pounds at a time.

· Ability to work in extreme weather conditions as needed.

Salary : $18 - $21