What are the responsibilities and job description for the Parts Counterperson position at Kocourek Imports?
We are looking for a detail-oriented and customer-focused Parts Advisor to join our Imports team. In this role, you will assist customers and service technicians in identifying, ordering, and receiving the correct parts and accessories. The ideal candidate is knowledgeable about automotive or mechanical parts, has excellent communication skills, and is committed to delivering outstanding customer service.
Responsibilities:
-
Assist customers and service technicians in locating and purchasing parts.
-
Identify the correct parts through catalogs, inventory systems, and customer consultations.
-
Process customer orders, ensuring accuracy and efficiency.
-
Maintain inventory levels and conduct regular stock checks.
-
Communicate with vendors to source and order parts as needed.
-
Provide pricing estimates and availability information to customers.
-
Ensure all parts transactions are properly documented and invoiced.
-
Keep the parts department organized and stocked.
-
Stay updated on new products, technologies, and industry trends.
-
Deliver exceptional customer service, building long-term client relationships.
Qualifications:
-
High school diploma or equivalent (required).
-
Previous experience in a parts department, automotive, or mechanical industry preferred.
-
Strong knowledge of automotive or mechanical parts.
-
Proficiency in using inventory management software and databases.
-
Excellent organizational and multitasking skills.
-
Strong verbal and written communication skills.
-
Ability to lift and carry heavy items (as needed).
-
Valid driver’s license and complete a pre-employment drug screen.
Benefits:
-
Competitive salary and performance-based incentives.
-
Health, dental, and vision insurance.
-
Paid time off and holidays.
-
Employee discounts on parts and services.
-
Ongoing training and career development opportunities.
The hours for the position are Monday-Friday and you will be required to wear a uniform. There is a physical demand to the position and ability to life heavy objects (50 lbs) is required.
Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.