What are the responsibilities and job description for the Parts Counterperson position at Kocourek Nissan | Kia?
Kocourek is a leading automotive dealership committed to providing exceptional service and high-quality vehicles to our customers. We take pride in our knowledgeable and friendly team, and we are looking for a dedicated Parts Advisor to join our Nissan|Kia team and contribute to our continued success.
Job Description:
We are seeking a motivated and detail-oriented Parts Advisor to assist customers and service technicians in obtaining the correct automotive parts and accessories. The ideal candidate will have excellent customer service skills, strong organizational abilities, and a passion for the automotive industry.
Key Responsibilities:
-
Assist customers and service technicians in identifying and ordering the correct parts.
-
Provide accurate pricing and availability information.
-
Process orders and ensure timely distribution of parts.
-
Maintain inventory records and restock parts as necessary.
-
Communicate with vendors and suppliers to source necessary parts.
-
Handle customer inquiries and resolve issues professionally.
-
Follow up on back-ordered parts and inform customers of order status.
-
Support the service and sales departments with parts-related needs.
-
Ensure compliance with dealership policies and procedures.
Qualifications & Skills:
-
Previous experience in a parts department, automotive retail, or similar role preferred.
-
Strong knowledge of automotive parts and accessories.
-
Excellent communication and customer service skills.
-
Ability to multitask and work in a fast-paced environment.
-
Proficiency in inventory management systems and basic computer skills.
-
Strong attention to detail and organizational skills.
-
Ability to lift up to 50 lbs. and stand for extended periods.
Benefits:
-
Competitive salary and performance-based incentives.
-
Health, dental, and vision insurance.
-
401(k) with company match.
-
Paid time off and holidays.
-
Employee discounts on parts, service, and vehicles.
-
Ongoing training and career development opportunities.
Hours: Monday-Friday 8:30-5 pm, no weekends, no holidays!
Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.