What are the responsibilities and job description for the Installation Project Manager - Shared Services position at Koenig & Bauer US, Inc?
With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion.
This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print!
Location: Onsite, Dallas Office - 2555 Regent Blvd, Dallas, TX with Frequent travel throughout U.S. and international (i.e., air travel and driving)
Standard Schedule: Standard work schedule is Monday – Friday and hours vary; but must be able to additional hours and weekends as needed
Job Responsibility: The Installation Project Manager – Shared Services, supports the entire sales process and has the overall responsibility for the installation and commissioning of the
Koenig & Bauer Flexo presses, Flatbed Die Cutters and Folder - Gluers from start-up through final acceptance on-site by the customer. This position will also assist with installation project management for Sheetfed Printing Presses and Web & Digital machines when necessary.
Essential Duties and Responsibilities:
- Manages the complete installation process for the respective product lines
- Manages all installation functions including but not limited to interaction with sales, engineering, logistics, technicians and customers.
- Manages installation budgets and reviews variances through detailed reports to senior management and controlling departments.
- Manages and controls the North American schedule for installations once released for shipment.
- Works with Logistics Manager to coordinate all shipping and freight from port of export to customer’s dock.
- Coordinates with Koenig & Bauer (US) Service Managers as well as factory Service Managers to secure the necessary labor resources for the installation projects.
- Interviews, hires, and manages riggers, installers, and other necessary third party resources as required for installation related issues in accordance with company guidelines.
- Maintains and manages all installation related documents for the customers’ internal file.
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Responsible for assembling all necessary installation related technical information including drawings, foundation requirements, electrical requirements, plumbing requirements, etc. into
a pre-installation manual for the customer. - Coordinates technical details with the customer and their contractors
- Conducts onsite pre-installation meetings with customers and contractors to review requirements, responsibilities and answers technical questions related to the installation and start-up of the machine.
- Works with the sales managers during the selling process as needed to support potential installation issues.
- Supports the sales managers as a technical support resource for production and operational information.
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Coordinates and facilitates scheduled periodic project meetings before shipment and during installation to assure customers have a high level of comfort with the process and to assure open issues that
arise during the process are resolved. - Manages and closes all open items resulting from the installation until the machine is signed off and fully accepted by the customer.
- Coordinate the entire process for the Site Acceptance Test (SAT) including the organization of materials required.
- Acts as a conduit for collecting details regarding customer satisfaction and how our processes can be improved.
- Proactively communicates with the factory to provide feedback on the installation process and the performance of the equipment when in operation.
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Uses personal experience to advise the factory on suggested product improvements and market driven features. Also, identifies problem areas focusing on a reliable product versus
innovation and communicates the same to the factory.
Required Qualifications:
Knowledge, Abilities, and Interpersonal Skills:
- Extensive knowledge / experience with current state of printing technology.
- Understanding of electrical and mechanical components of a printing press.
- Extensive knowledge of Thermoregulatory, Corona treatment, Gas Burners, LEL Systems, Chilling Systems, Conveyors, Roll Sheeters, HVAC, Electrical and others.
- Demonstrate good customer relation skills.
- Experience in interpreting machine specifications, blueprints, diagrams and manuals for advanced printing machinery.
Koenig & Bauer (US) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, creed, national origin or ancestry, or any other status protected by federal, state, or local law. Information collected by the application process is solely to determine suitability for employment, verify identity, and maintain employment statistics of applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship for the employer. Please contact Koenig & Bauer’s HR Department at NA-HR@koenig-bauer.com or 469-532-8120 if you need assistance completing this application or to otherwise participate in the application process.
Benefits
Vacation – 15 days per year
Holidays – Up to 11 days
Sick – 7 days
Medical, Dental, and Vision
Disability and Life
Flexible Spending Accounts
401k Retirement and Profit Sharing Plan
Income replacement plans for cancer, critical illness, and accident
Long-Term Care Plans
Years-of-Service Bonus Plan
Educational Assistance
