About Our Organization

Koeppel Auto Group is a family-owned and operated business with a strong focus on developing talent from within.

We strive to provide exceptional customer experiences and have a diverse range of roles requiring different skills and experience levels.

Job Description

This position involves interacting with customers through various channels, including online interactions, phone calls, and email correspondence.

• Key Responsibilities:
• Answer all incoming calls and arrange appointments.
• Respond to online inquiries to facilitate visits to our dealership.
• Contact customers after their visit to gather feedback.
• Assist customers in selecting vehicles and promoting models, features, and services via phone, email, text, or chat.
• Maintain accurate sales records in our CRM system.
• Stay informed about all vehicles, accessories, financing options, and promotions.
• Participate in staff meetings, training sessions, and educational classes as necessary.
• Perform other tasks as assigned.