What are the responsibilities and job description for the Coffee Shop Manager position at Kofenya Coffee?
Job Title: Coffee Shop General Manager
Location: Kofenya Coffee
Position Type: Full-Time
Salary: $44,000.00 - $48,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
About Us:
Kofenya Coffee is a beloved local coffee shop that has been serving our community for almost 20 years. We pride ourselves on providing high-quality coffee, delicious pastries, and excellent customer service in a cozy and inviting atmosphere. As we continue to grow, we are seeking a dedicated and passionate Coffee Shop Manager to lead our team and uphold our commitment to exceptional coffee and service.
Job Summary:
We are looking for a dynamic and experienced Coffee Shop Manager to oversee the daily operations of our coffee shop. The ideal candidate will be responsible for leading a team of baristas, ensuring exceptional customer experiences, managing inventory, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Team Leadership:
- Recruit, train, and motivate a team of baristas.
- Set work schedules, assign tasks, and provide ongoing guidance and support.
- Foster a positive and collaborative work environment.
- Customer Service:
- Ensure that every customer receives exceptional service.
- Address customer inquiries, concerns, and feedback in a professional and friendly manner.
- Implement strategies to enhance the customer experience.
- Quality Control:
- Maintain high-quality standards for coffee preparation, food, and beverages.
- Monitor the freshness of ingredients and products.
- Ensure the consistency of drink recipes and food items.
- Inventory Management:
- Monitor inventory levels and place orders as needed.
- Manage vendor relationships and negotiate pricing.
- Implement inventory control procedures to minimize waste and optimize product turnover.
- Operational Efficiency:
- Oversee day-to-day operations, including opening and closing procedures.
- Handle cash and financial transactions, ensuring accuracy and security.
- Address any technical issues with coffee equipment and maintain equipment maintenance schedules.
- Health and Safety Compliance:
- Ensure the coffee shop complies with all health and safety regulations.
- Train staff on safety protocols and maintain a clean and hygienic environment.
- Implement COVID-19 safety measures and adapt as needed.
- Financial Management:
- Monitor sales and expenses to meet or exceed revenue targets.
- Prepare financial reports and budgets.
- Implement cost-saving measures without compromising quality.
Qualifications:
- Barista experience is required.
- Food service management role required, preferably in a coffee shop.
- Strong leadership and interpersonal skills.
- Latte art skills are a plus.
- Excellent communication and customer service skills.
- Proficiency in point-of-sale (POS) systems and basic accounting.
- Ability to work in a fast-paced, high-pressure environment.
- Food safety and hygiene certifications (e.g., ServSafe) are a plus.
- Flexible schedule, including weekends and holidays.
How to Apply:
If you are passionate about coffee, dedicated to delivering outstanding service, and have the leadership skills to inspire a team, we'd love to hear from you. Please submit your resume, cover letter, and any relevant references to kofenyacoffee@gmail.com
Kofenya Coffee is an equal opportunity employer. We encourage candidates of all backgrounds and experiences to apply.
Join our team and be a part of the vibrant coffee culture at Kofenya Coffee. We look forward to welcoming the newest member of our coffee-loving family!
Job Type: Full-time
Pay: $44,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Morning shift
Experience:
- Coffee Shop or Bakery: 1 year (Required)
Ability to Commute:
- Oxford, OH 45056 (Required)
Work Location: In person
Salary : $44,000 - $48,000