JOB DESCRIPTION

Love the land, the ocean and the people of Kohanaiki.

“E mālama I ko uka, ko kai, a me ko Kohanaiki no ka pono I kākou”.

Job Responsibilities and Standards:

The following description of job responsibilities and standards are intended to reflect the essential functions of the position.  This outline does not detail every aspect of the position and there may be other responsibilities and duties as assigned.

Job Specifics:

• Perform routine duties required in the servicing and cleaning of all Club facilities.
• Follow the daily cleaning schedule and ensure all duties on the checklist are completed
• Ensure the cleanliness of the bathrooms - Clean, disinfect, and deodorize lavatories, toilet bowls, shower stalls (including outside showers), and bathtubs in all restrooms to maintain a sanitary condition.
• Ensure the cleanliness of the lanai's, Glass windows, and sliding doors.
• Able to operate flooring, carpet, and hand equipment for projects assigned.
• Attend to and assists guests needs.
• Maintain all equipment used daily and report any discrepancies of broken parts to management. Keeps equipment clean to ensure safe and proper working order.
• Observe safe working practices and wear protective equipment while performing assigned tasks, as required.
• Ensure that all Lost and Found items are turned in to Housekeeping or Security by the end of the shift.
• Ensure that key, radio and completed assignment are turn to Housekeeping manager.
• Perform other related duties as required by management.

Qualifications:

• High School Diploma or equivalent required.
• Valid U.S. Driver’s License.
• Knowledge of cleaning methods and cleaning equipment

Safety:

• Demonstrates adherence to the club's safe practice procedures and makes recommendations to improve safety.  Reports any unsafe work practice to supervisor.
• Consistently utilizes proper body mechanics in performance of responsibilities, as evidenced by supervisor’s observation and no injury to self or others due to improper work habits.
• Follows proper reporting procedures when injured at work.  Is aware of the location of material safety data sheets and refers to them when necessary.

Physical and Mental Requirements of the Job:

• Excellent communication skills
• Able to stand on your feet for extended periods of time 
• Able to work under pressure
• Must be able to lift at least 40 pounds

Customer Service Responsibility:

• Ensures that the club's customer service standards are maintained at an exceptional level.   
• Presents self in a professional manner including appearance, identification, and general communication and conduct at all times.
• Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events.
• Listens effectively, responds to guests’ requests in a friendly “can do” manner.

Dependability:

• Attendance:  Adheres to established schedule of work hours.  Follows established procedures for early notification to supervisor when unable to report to work. Call a manager 30 minutes before shift starts to avoid an improper call in. 
• Punctuality:   Arrives to work at scheduled times and works until authorized to leave.   
• Attends all mandatory education/in-service programs and demonstrates understanding of responsibilities through appropriate actions.   
• Demonstrates effective communication by utilizing positive verbal and non-verbal skills in all interactions.
• Must be able to work a flexible schedule and extra hours when needed.  

Safety:

• Demonstrates adherence to the club's safe practice procedures and makes recommendations to improve safety.  Reports any unsafe work practice to supervisor.
• Consistently utilizes proper body mechanics in performance of responsibilities, as evidenced by supervisor’s observation and no injury to self or others due to improper work habits.
• Follows proper reporting procedures when injured at work.  Is aware of the location of material safety data sheets and refers to them when necessary.

Other Duties: