What are the responsibilities and job description for the Store Operations & Experience: Store Experience Intern position at Kohl's?
About the Role As a Store Experience Intern, you will work to identify, define and / or implement improvement opportunities across all stores in training, communication, customer experience or store operations. You will use data analytics, in-store observations and field feedback to improve processes that influence the experience of Kohl’s customers and associates. What You’ll Do Identify opportunities to drive results by elevating the experience for Kohl’s associates and / or customers Collaborate with Technology, Finance and Field partners and process owners Use data to measure and validate the benefits of the proposed changes Provide insight on strengths and opportunities around customer and / or associate experience Participate in presentations and knowledge-sharing Review and present ideas to leaders, managers and team members. What Skills You Have Required Undergraduate Junior Retail background or experience Strong written and verbal communication skills Passion for continuous process improvement Enthusiasm for customer and associate experiences Possible Majors Consumer Behavior Communications Instructional Design Operations Data Analytics
