What are the responsibilities and job description for the Supervisor E-Fulfillment position at Kohl's?
About The Role
As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
What You’ll Do
What Skills You Have
As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
What You’ll Do
- Manage the workflow of several departments in conjunction with individual department supervisors
- Develop and maintain accuracy standards to ensure unit inventory integrity
- Align with business partners to resolve issues and ensure efficient service
- Ensure dynamic staffing to meet company goals
- Effectively manage staff to meet productivity and cost goals
- Evaluate and track level of service and accuracy standards
- Leads direct reports to achieve unit goals by Kohl's policies and practices
- Increase associate engagement by developing and communicating a clear vision
- Maintain open communication, set clear objectives and remove barriers
- Develop an effective staff through coaching and performance feedback
What Skills You Have
- Prior experience managing teams in a distribution warehouse environment
- Working knowledge of automated distribution and warehouse systems
- Bachelor’s or advanced degree
- Strong interpersonal communication skills
- Working knowledge of Warehouse Management Systems
- Flexibility in hours to support multi-shift operations
- Lean Techniques or Process/Continuous Improvement Methodologies
- Ability to build and maintain connections with a team to drive results
- Experience interpreting and managing data
- 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS, etc)
- 1-2 years automated MHE and SQL experience
- MBA or equivalent experience
- Effective verbal and written communication skills
- Ability to work well under pressure and as a team for the achievement of customer satisfaction
- Ability to work under general supervision and use knowledge and experience to provide quality support to the user community
