Guest Service Agent, Lodge Kohler

Work Mode: Onsite

Location: Green Bay, WI

Opportunity

Join our guest services team — the heartbeat of our business and the warmth our guests remember long after their stay. Our Lodge Kohler team leads an action-packed boutique hotel just yards from Lambeau Field, home of the Green Bay Packers.

Specific responsibilities include:

• Providing guests with prompt, courteous service that exceeds their expectations
  
• Assisting guests with their arrival, departure, luggage, and vehicles
  
• Valet parking vehicles
  
• Driving the guest shuttle in the Green Bay area
  
• Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest’s room
  
• Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions
  
• Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest's room
• Miscellaneous deliveries required by guest or hotel staff
  
• Maintaining a clean work area, including all common rooms and storage closets

We have Full-Time & Part Time opportunities available. Shifts will vary from 5:00am to 11:00pm, weekdays and weekends.

Skills/Requirements

• Applicants must have a valid driver's license and be within the guidelines of Kohler Co. corporate insurance policy and be at least 18 years of age
  
• Prior experience with customer service preferred

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly pay range for this position is $15.25 tips/gratuity . The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.