Night Auditor, Lodge Kohler

Work Mode: Onsite

Location: Green Bay, WI

Opportunity

Do you enjoy ensuring guests receive a warm and friendly reception, and assisting with any needs or requests they may have? Do you enjoy the night shift? If so, the position of Night Auditor at Lodge Kohler may be the perfect opportunity for you!

Specific responsibilities include:

• Guest registration, including welcoming guests to the hotel, programming room keys, providing guests with hotel information
  
• Guest departure, including checking guest out of the system, explaining any questions about room charges, applying correct method of payment
  
• Informing other hotel departments of special requests, paging hotel personnel as requested
  
• Handling guest complaints, informing other shifts of activities from previous evening, recording and conducting wake up calls
  
• Responsible for the enforcement of venue policies and procedures
  
• Respond appropriately during emergencies and disturbances (know who to contact, if outside assistance is needed, appropriate documentation, etc.)
  
• Computing sales for each cashier and each system, run necessary reports on current credit card computer system
  
• Accurately post or refund guest charges and fees
  
• Post room and tax to guest accounts and close and balance guest accounts
  
• Separate, balance and compute settlements for individual cashiers and each system
  
• Run reports to verify sales, charges, and responsibility for each area
  
• Process credits if necessary with proper backup
  
• Make adjustments or corrections necessary to balance
  
• Prepare room variance report detailing fixed rates and complimentary rooms
  
• Post any adjustments, credits, or charges requested by accounting
  
• Post any late charges and settle accounts
  
• Verify, post, and submit any adjustments, cancellation fees, or credits performed during the day

This is a Full-Time opportunity. Shifts will vary between 9:00pm and 7:00am, weekdays and weekends.

Skills/Requirements

• 2-4 year degree in business or hospitality is preferred but not required
  
• Auditing, accounting/bookkeeping experience with previous hospitality experience preferred
  
• Ability to work independently with professionalism while maintaining a focus on quality and customer service
  
• Excellent oral and written communication skills required
  
• Advanced computer systems knowledge required
  
• Experience with computerized property management systems preferred
  
• Ability to obtain bartending/serving license is preferred
  
• Have the ability to walk or stand for the majority of each shift

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $22.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.