What are the responsibilities and job description for the Facilities Planner, HVAC position at KOHLS?
About the Role
This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday to Thursday, with the option to work remotely on Fridays.
In this role, you will deliver projects that drive sales, improve process efficiency and support consistent store execution. Build cross-functional partnerships, develop and grow business relationships, influence business partners and gain support on project expectations.
What You’ll Do
Prioritize and approve HVAC work orders within established budget guidelines
Provide oversight of budgets including accruals, forecasting and annual planning
Review legal contracts to honor and hold responsible parties to contractual obligations including Landlord lease obligations
Assist capital team with scorecarding and preparation of annual capital plan
Create and monitor reports to track vendor schedules, work order status and expense
Serve as a point of contact for escalated issues for the field
Evolve HVAC specific scopes of work that define expectations associated with response times, methods and means, manufacturer's recommendations, communication, markups and invoicing
Monitor and make necessary adjustments using the remote Building Automation System and utilize reporting and analytics to review anomalies and outliers impacting energy usage or store comfort.
Manage vendors that execute repair and maintenance tasks in the store environment
Hold vendors accountable to schedules, work order status, expense and key performance metrics
Develop communication in support of key initiatives that have broad impact across the organization
Set and continually manage project expectations with key stakeholders
Understand the audience and communicate difficult and sensitive information accordingly
Audit communication tools to ensure consistency, accuracy and timeliness
Evaluate communication through “We’re Listening” and “Hindsight” meetings
Communicate and collaborate with leadership and vendor executives on status, issues and decisions to influence outcomes
Drive integrated planning and working sessions to build project strategy
Develop, execute and manage complex project plans
Determine project approach and provide recommendations to move project decisions forward
Lead project status meetings with partners to align on goals, determine actionable next steps, actively problem solve challenges and drive decisions
Update project plans and communication documents
Gather feedback to ensure projects are progressing on time and meeting expectations
Lead efforts in improving customer and associate experience
Determine feasibility of project requests and recommends approach and prioritization
Remain on the forefront of emerging industry practices
Additional tasks may be assigned
What Skills You Have
Required
Bachelor's degree or equivalent experience
1-3 years experience in operations, stores, budgeting, forecasting or reporting
Strong analytical, planning and organization skills
Advanced decision-making, leadership or communication skills
Excellent knowledge of Excel/PC spreadsheet functionality and Google suites
Preferred
Proven project management skills with ability to multitask
Knowledge of commercial HVAC systems
Retail experience or retail operations business acumen
Special Requirements
On-call responsibility and flexible schedule as needed to support business operations
Travel
