What are the responsibilities and job description for the Territory Facilities Manager position at KOHLS?
Primarily responsible for improved facilities efficiency achieved through the consistent understanding and execution of best practices. This Manager will lead & manage the field facilities team to ensure we maintain & repair Kohl's property as necessary in a cost-effective manner that meets Kohl's quality standards.
Facilities
Hire, Onboard, Lead and manage the Field Facilities Specialists to ensure all maintenance work is completed, meeting all safety and quality standards.
Ensure the maintenance of Kohl's property & stores within budgetary guidelines & resources
Ensure the consistent execution of all store facilities best practices to ensure proper care of our associates, customers and assets. Problem solving execution challenges as needed.
Contract Clean program
Ensure store maintenance program
Esupport ticket process
Facilities Special projects
Capital Projects ( Select Projects )
Conduct routine visits of all stores and property and follow up on deficiencies
Evaluate performance and communicate with a network of R&M Vendors
Conduct quarterly on site reviews with 3rd party vendors ( CAM, LL, Contract Clean and R&M )
Work with Landlords and enforce lease agreement compliance
Follow up with any incomplete or unsatisfactory work completed by vendors, including Contract Clean within a territory to drive most value for Kohl's, ensuring contract compliance and that Kohl’s standards are met. Partner with Supervisor when vendors are out of compliance
Coordinate disaster recovery preparations in partnership with Corporate Facilities
Identify opportunities to contain or reduce costs
Leadership
Overall leadership of Field Facilities Specialists. Lead 8-12 facility specialists across territory.
Provide consistent, clear communication to Store leadership teams that includes exception and outlier based reporting
Share facilities vendor performance concerns with corporate vendor partnership owners to ensure they can drive vendor compliance and accountability.
Develops Field specialist teams through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans.
Ensure all Field Specialists are in compliance to Kohls Best Practices for Travel and Mileage Requirements
QUALIFICATIONS
PREFERRED
Proven leader who is results-oriented, builds teams and partnerships and capable of understanding our facilities
Capable of leading a hourly team from afar and working with all levels of Management
Self directed and motivated individual comfortable working in collaborative environment
Bachelor’s Degree in Business, Retail or related field preferred
Significant travel required including overnight stays
Experience in multi-property management or operations management
ADDITIONAL INFORMATION
Regular attendance is required
Effective verbal and written communication skills
Comfortable with Google Technology ( Calendar, Docs, Spreadsheets )
Ability to work as part of a team and interact effectively with others
Self directed and motivated individual
Models, leads, trains and motivates others to be effective at identifying process improvements and effectiveness
Critical features of this job are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons
SPECIAL REQUIREMENTS
Significant Travel Required: 3 Weeks Travel per Month
