Property Manager-Oakbrook Gardens

We are looking to add a Property Manager to our team at Oakbrook Gardens Apartments. Oakbrook Gardens is a 280 unit, garden-style apartment community located near Butler Hill Rd and I-55.

The Manager’s objectives include maximizing occupancy levels and property values. These objectives are accomplished by successfully building a team of professionals who are committed to the property's success. The Manager must effectively manage, motivate, and coordinate persons, activities, and available resources to accomplish property objectives as set forth by the Area/Regional Supervisor and Property Owner.

Essential Duties and Responsibilities:

• Conduct all business per Company policies and procedures, Fair Housing, Americans with Disabilities Act, HUD regulations, and local ordinances .Must have knowledge of Fair Housing Compliance laws and all other laws pertaining to apartments.
• Physically walk and inspect the property daily, including all common areas, storage, basements, laundries, amenities, etc. to ensure cleanliness and curb appeal.
• Responsible for after-hour inspections to ensure property conditions and lighting are maintained.
• Responsible with the Area Maintenance Supervisor for implementing preventative maintenance schedule.
• Conducts annual Comprehensive Safety Survey.
• Performs quarterly housekeeping & pest control inspections.
• Responsible for actively marketing and promoting the property, showing the property to prospective residents, and implementing company leasing & marketing policies and procedures.
• Shops the competition and is aware of neighborhood market conditions.
• Approve or deny all rental applications according to company rental criteria.
• Ensures that lease files are complete and leases are properly executed.
• Ensures all team members maintain a positive resident relations attitude.
• Responsible for the office opening on schedule and proper staffing for weekends.
• Responsible for the cleanliness of office and model apartments.
• Develops and implements resident retention strategies and plans.
• Delivers notices to apartments.
• Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, lease renewals, etc.
• Hires and terminates (with supervisor and Human Resource Department approval), trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned property. This includes new employee orientation, and performance reviews, instructs and advises on-site staff of company procedures and guidelines.
• Conducts ongoing training with staff; e.g., lease paperwork, workplace safety, and any other type of training that may be needed.
• Reviews and approves timecards for all onsite employees.
• Completes Safety Checklist & Preventive Maintenance forms with maintenance staff.
• Conducts regularly scheduled safety meetings with staff and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants.
• Ensures all rent is collected when due, posted, and deposited into the bank daily.
• Attends scheduled corporate management meetings.
• Maintains records on all aspects of management activity on a daily, weekly, and monthly basis. Submits required reports to the Corporate Office on a weekly, monthly, and quarterly basis, ensuring deadlines are met.
• Communicate problems, changes & concerns to the Area/Regional Supervisor and the Corporate Office promptly.
• The Manager is responsible for the formulation of budgets for each upcoming calendar year. Prior approval by the Area/Regional Supervisor is needed before submission to the property owner. The Manager is responsible for staying within the established budget guidelines throughout the year.
• Updates make-ready board & computer daily. Coordinates with maintenance staff and vendors to ensure a quick turn of apartments after move-out.
• Performs inspection with residents of move-in/move-outs.
• Monitor and schedule maintenance activities.
• Constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certificates of insurance.
• Responsible for entering invoices into accounts payable software.
• Immediately reports all liability and property incidents to the Corporate Office.
• Performs any additional duties or tasks as assigned by Area/Regional Supervisor.

Scheduling:

• The schedule is based upon business necessity. Normal business hours are Monday through Friday from 8:00 am until 5:00 pm. Weekend and evening work is occasionally required.

Qualifications:

• Must have general computer knowledge. Experience with spreadsheets is helpful.
• Must be familiar with collection procedures.
• Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Must effectively convey ideas, images and goals to a diverse group of personalities verbally and in writing.
• Knowledgeable in all areas of property management including marketing, leasing, resident relations, physical property management, and personnel supervision.

Education and/or Experience:

• Bachelor’s degree preferred.
• High school diploma or GED required.
• Prior work experience required. Requires at least 3 years in property management; 2 years as a manager.
• Some applicants may be considered with other business experience. Must have background in supervision and successful track record of accomplishments.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio and percent.

Computer Skills:

• To perform this job successfully, an individual should know Yardi, Word, Excel, and Microsoft Outlook.

Certificates, Licenses, Registrations:

• Valid Driver’s License and proof of auto insurance required.

Driving/Traveling Requirements:

• Frequent need (50% to 75% of the time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to the bank, outreach marketing, visit the Corporate Office, etc.

Physical Activities:

• Standing, Unilateral and Bilateral Movement, Walking, Reaching, Grasping/Turning, Bending/Stooping/Squatting, Climbing Stairs, Pushing or Pulling, Writing/Typing, Finger Dexterity, Lifting/Carrying, Talking, Hearing.

Physical Demands:

• Lifting/Carrying (paperwork, deliveries, files, miscellaneous)

Over 25 lbs. Rare need (less than 1% of the time)

Less than 20 lbs. Occasional need (1% to 33% of the time)

20 lbs. – or over Frequent need (33% to 66%)

Under 10 lbs. Constant need (66% to 100%)

Visual Acuity:

• Constant need (66% to 100% of the time) to complete forms, read and review reports, a wide variety of correspondence, and view computer screens.
• Constant need to see things clearly beyond arm’s reach (inspecting the property, neighborhood surveys).
• Frequent need to see small details and view computer screens.

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Environmental/Atmospheric Conditions:

• • Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time).
  • Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10%).