What are the responsibilities and job description for the Operations Customer Coordinator position at Kolberg-Pioneer, Inc.?
About the Position
This role is primarily responsible for determining customer parts requirements, pricing quotes, communicating with customers, and placing orders into internal systems. The incumbent will work closely with engineering associates and established Astec guidelines.
Responsibilities include:
- Assisting direct customers and dealers
- Locating correct parts and preparing quotations as per customer requests
- Coordinating with other departments to meet customer needs
- Accurately processing all parts sales orders
- Following up on quotes and orders with customers
- Working closely with outside sales teams