What are the responsibilities and job description for the Customer Service/Sales Associate position at Kollman Appliance?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have a passion for helping customers with a knack for multitasking and a strong ability to communicate effectively. This role is essential in providing exceptional service and ensuring customer satisfaction.
Duties
- Provide outstanding customer service by greeting customers warmly and assisting them with their inquiries both in person and on the phone.
- Learn product information to showcase features and benefits, communicate product information clearly and effectively to help customers make informed decisions.
- Maintain professionalism in phone etiquette while addressing customer calls and inquiries, schedule service calls and deliveries for customers.
Qualifications
- Previous customer service or bookkeeping experience is a plus.
- Excellent communication and interpersonal skills with the ability to engage effectively with customers.
- Strong organizational skills and attention to detail.
- Ability to sell products by understanding customer needs and providing tailored solutions.
- A positive attitude, reliability, ability to work independently and a commitment to teamwork are essential for success in this role.
Join us in creating memorable experiences for our customers while developing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Sioux City, IA 51103 (Preferred)
Ability to Relocate:
- Sioux City, IA 51103: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $17