What are the responsibilities and job description for the Front Desk Agent position at KoloFit Personal Training Studio?
Job Overview
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
Duties
- Greet guests and assist with check-in and check-out procedures
- Answer phone calls, emails, and in-person inquiries promptly and professionally
- Maintain a clean and tidy gym facility
- Provide information about gym services
- Handle guest requests and concerns in a courteous manner
- Maintain a tidy and organized front desk area
- Assist with administrative tasks such as filing, data entry, and correspondence
Qualifications
- Previous experience as a Front Desk Agent or in a similar role is preferred
- Strong organizational skills with attention to detail
- Knowledge of clerical procedures and customer service principles
- Ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills
Job Type: Part-time
Pay: $13.50 - $16.00 per hour
Expected hours: 20 per week
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- No nights
Work Location: In person
Salary : $14 - $16