Food & Beverage Supervisor

Overview: A Kolter Hospitality Food & Beverage Supervisor delivers service excellence to guests and ensures they receive courteous, professional, and efficient experience. This position is responsible for overseeing the operation and staff of the Restaurant and Bar to maintain the highest level of standards.

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Performance Expectations

• Supervise food and beverage operations during assigned shift.
• Ensure the physical environment and cleanliness of restaurant including tables and side stations.
• Assist in maintaining a smooth-running operation and ensure team members are trained and adhere to SOP.
• Monitor food quality and service level.
• Monitor payroll and revenue.
• Provide a pleasant and efficient environment for staff and guests.
• Assist in inventory control.
• Maintain service standards.
• Cover all positions in the restaurant, bar, and banquets when necessary.
• Ensure that associates comply with tip-reporting requirements, uniform and service guidelines, and other policies and procedures.
• Report any items in need of repair.
• Follow all safety procedures while working.
  
  

Behavioral Expectations

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while working in a fast-paced environment.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company.

Passionately provide personalized guest service.