What are the responsibilities and job description for the Swing Shift Lead Shop Technician position at Komatsu?
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
Timely, effective repairs of machine components in the shop.
Scope
- Maintain an annual repair efficiency of 85%
- Maintain annual rework hours (as a percentage of hours billed) of less than 3%
- Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW
- Maintain all company balanced scorecard goals
- Maintain a minimum average score of 4 - 6 on the Technical Section of the Technician Competency Matrix
- Maintain a minimum average score of 4 - 6 on the Soft Skills Section of the Technician Competency Matrix
- Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix
What we offer :
Key Job Responsibilities
Qualifications / Requirements
Language Skills
Mathematical Skills
Computer Skills
Knowledge of database software, Internet software, manufacturing software and order processing systems
Analytical Skills
Uses intuition and experience to complement data
Problem Solving Skills
Identifies and resolves problems in a timely manner
Customer Service Skills
Responds promptly to customer needs
Oral and Written Communication Skills
Speaks and writes clearly and informatively
Teamwork Skills
Balances team and individual responsibilities
Planning / Organizational Skills
Prioritizes and plans work activities
Professionalism
Reacts well under pressure; accepts responsibility for own actions; follows through on commitments
Quality
Demonstrates accuracy and thoroughness; monitors own work to ensure quality
Quantity
Meets productivity standards; completes work in a timely manner
Safety
Observes safety procedures; reports potentially unsafe conditions
Adaptability
Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events
Additional Information
Certificates, Licenses, Registrations
Tooling
Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list
Policies and Procedures
Abide by all Company policies and procedures
Work Environment
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
