What are the responsibilities and job description for the Technical Writer Job at Komatsu in Tucson position at Komatsu?
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
We're more than a company, and we're a community of passionate, creative professionals striving toward a shared vision : revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.
The Company
Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we're a community of passionate, creative professionals striving toward a shared vision : to revolutionize the way the mining industry operates.
With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.
Job Purpose
As a Technical Writer, you will be responsible for planning and developing a wide range of information deliverables for our products, including, but not limited to, software user guides, online help, knowledge base articles, hardware installation manuals, and equipment operator guides. We are looking for a proactive self-starter who can tackle multiple, complex information development projects while delivering concise, accurate, well-written content. The ideal candidate has proven excellent technical writing skills and a strong desire to improve user experiences for both internal and external customers.
Travel Requirements
0 percent
Job Duties and Responsibilities
- Create high-quality documentation in a fast-paced, deadline-driven, agile environment.
- Develop a variety of task-based software and hardware documentation.
- Work with products, interview subject matter experts, research written material, and attend demonstrations to generate documentation.
- Create documentation solutions that explain complex information in a clear, accurate, and concise manner.
- Own and drive projects independently, while sharing your work frequently in technical and editorial reviews.
- Advocate for the customer in all aspects of your job.
- Prepare documentation for translation and compile translated help systems.
- Create screen shots and illustrations using graphics tools.
- Conform to departmental processes and style guidelines, and ensure documentation meets the needs of the business and the audience.
- Maintain records and files of new documentation and revisions.
- Respond quickly and positively to constructive feedback, making all necessary edits to submitted
Required Skills
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
