What are the responsibilities and job description for the Technologies Solution Expert position at Komatsu?
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.
What Komatsu Offers
- Industry competitive compensation package including commission plan
- Day 1 comprehensive benefits package and generous 401K plan
- Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
- Paid vacation, sick, floating holiday, and holiday
- Employee recognition, career development opportunities, and excellent job security
- Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
Job Overview
The Technology Solutions Expert will provide technical solutions and application expertise to customers for all Intelligent Machine Control and Smart Construction products. Partnering with Territory Sales Managers and our Smart Construction Solutions Expert, the Technology Solutions Expert will assist in building long-term customer relationships to develop IMC and Smart Construction business and maximize sales. This individual will be expected to specialize in all IMC and Smart Construction Solutions while providing a prominent level of internal and external customer satisfaction.
Key Job Responsibilities
- Assist the sales team in the promotion of all Komatsu Intelligent Machine Control products, Smart Construction Solutions, and aftermarket machine control products.
- Be an active and highly visible participant in industry associations and events and keep abreast of competitive activity, products, and market trends.
- Assist the sales team with customer product demonstrations, technical presentations, and training.
- Communicate regularly with regional Sales and Product Support GMs, Sales Territory Managers, to share information on customer and competitive activity within their regions.
- Sell and perform services including but not limited to jobsite GPS localizations and troubleshooting, data conversions, topographic drone surveys, and machine calibrations.
- Provide internal training on new IMC and Smart Construction offerings, competitive comparisons, and after-market offerings.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company.
- Proactively participate in company-sponsored training, to develop and advance product knowledge and equipment applications.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
- Travel within the area of responsibility of at least but not limited to 50% of the time.
Qualifications/Requirements
- Smart Construction, survey, and/or machine control experience.
- Must be able to work independently.
- Possess basic mechanical skills for equipment setups and minor repairs.
- Sales experience.
- Must have strong communication and interpersonal skills.
- Excellent customer service skills.
- Excellent computer skills.
Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
