What are the responsibilities and job description for the Field Service Technician position at Komline?
As a pioneering leader at the forefront of advanced separation technologies, Komline has built a global reputation for its’ engineering excellence. Through a combination of innovative engineering, cutting-edge manufacturing, and decades of experience, Komline continues to produce the highest quality equipment by maintaining its own integrated manufacturing facilities. Servicing our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing end-to-end separation solutions tailored to meet our clients’ needs. With a continuous record of rapid expansion and strategic acquisitions, Komline sets itself apart as we welcome and continue to grow our burgeoning business.
The team supporting our Komline-Harn brand of products has been delivering the highest quality membrane treatment system for our clients over the past 50 years. Whether it’s a full design build, membrane plant retrofit, or uniquely required service, through our dedication we consistently deliver on expectations.
The Field Service Technician will play a vital role in ensuring the seamless start-up and continuous operation of membrane treatment equipment at a client’s site. The role would support existing projects, travel to support operations, and continuous connection with diverse teams.
Responsibilities:
- Lead the start-up, commissioning, and optimization of electrical and mechanical systems on-site
- Conduct detailed equipment checks, verify installations, and ensure readiness for customer operations
- Analyze and record performance data during equipment tests to ensure peak efficiency
- Deliver hands-on and classroom training for customer teams, developing clear lesson plans and guides
- Collaborate with design teams by providing detailed field markups for “as-built” revisions
- Oversee the activities of vendors, contractors, and project teams to meet project timelines
- Conduct site inspections, resolve technical challenges, and ensure all work meets high-quality standards
- Create clear, concise technical reports and maintain punch lists for project closeouts
- Potential to work on shop floor assembly when not traveling for customer service
Qualifications:
- A background in engineering, technical services, or related fields (degree preferred but not required)
- 5 years of field service experience, including proficiency with mechanical and electrical systems
- Strong skills in reading and interpreting technical drawings and manuals
- Familiarity with control panels, motor starters, AC/DC drives, and instrumentation
- Outstanding organizational skills to manage projects and meet deadlines
- Exceptional written and verbal communication to interact and build rapport with teams and customers
- Attention to detail and problem-solving mindset, ensuring smooth operations and customer satisfaction
- Thrive in fast-paced environments with travel (up to 75%, including long-term assignments domestic and international)
Nice To Have:
- Membrane treatment experience preferred nut not required
- Experience with programmable controllers and operator interface terminals is a plus
Equal Opportunity Statement: Komline is an EEO employer – M/F/Vets/Disabled
