What are the responsibilities and job description for the Front Desk Agent position at Kompose Hotel?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
- Perform data entry tasks accurately, maintaining up-to-date records and files.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Provide administrative support by proofreading documents and ensuring all communications are clear and professional.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Handle inquiries from clients regarding services, policies, and procedures.
- Collaborate with team members to ensure smooth operations and excellent service delivery.
Requirements
- Proven experience in an administrative role or as a receptionist is preferred.
- Strong phone etiquette with excellent verbal communication skills.
- Proficient in computer systems, including word processing and spreadsheet applications.
- Exceptional organizational skills with the ability to prioritize tasks effectively.
- Experience in a dental office or as a dental receptionist is a plus but not required.
- Ability to work independently as well as part of a team.
- Attention to detail with strong proofreading skills.
Join us as a Front Desk Agent where your contributions will be valued, and your career can flourish in a supportive environment!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $18