What are the responsibilities and job description for the Server Assistant position at Kona Grill?
Service Assistant Role
At Kona Grill, we strive to deliver exceptional customer experiences. As a Service Assistant, you will play a vital role in supporting our mission by providing top-notch service and ensuring our guests leave with a lasting impression.
Key Responsibilities:
- Guest-Centric Focus: Delivering exceptional guest service is our top priority.
- Teamwork & Time Management: Collaborate effectively with the Service team, manage your time wisely, and multitask with ease while maintaining menu knowledge.
- Quality Service Delivery: Provide the highest quality of service to every customer, guarantee accuracy when running food, and disperse items according to seat numbers.
- Table Maintenance: Assist with questions, maintain table standards, clear and reset tables efficiently, and pre-buss in a friendly and fast manner.
Job Requirements:
- Interpersonal Skills: Interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
- Multitasking & Prioritization: Effectively manage multiple tasks, establish priorities, and maintain a fun and positive attitude even during periods of high activity.
- Effective Communication: Communicate effectively, including the ability to speak and write in English.
- Physical Demands: Exert well-paced mobility for periods up to 8 hours while maintaining a positive attitude.
Benefits:
- Insurance Benefits: Medical, Dental, Vision, Group Life and Disability, Group Accident Insurance, Group Hospital Indemnity Insurance, and Group Critical Illness Insurance are offered to full-time and variable benefit-eligible employees.
- All-Employee Benefits: Employee Assistance Program (EAP), Dependent Care Benefit, Employee Dining Discounts, Traditional and Roth 401K Plan, Commuter Benefits, and Paid Sick Time Off are available to all employees regardless of position or status.
