What are the responsibilities and job description for the Customer Service Rep position at Kona Ice of Charlottesville?
Ready to deliver smiles?
Kona Ice Cville is looking to add friendly, motivated Customer Service Reps to our 2025 season as either part or full time. We are a mobile shaved ice vendor serving Albemarle, Charlottesville and surrounding counties. We serve customers of all ages and venues including Daycares, Churches, Local Schools, Festivals, UVA, Sporting and Corporate Events. We even do Birthdays, neighborhood events and the occasional wedding.
Flexible hours with the opportunity for tips.
Every day we are working different locations and customers. Some of our bookings are high volume and extremely busy, while others are little slower paced. You are outside the majority of the time - not stuck behind a desk! If any of these qualities appeal to you - then apply today? We can't wait to meet you.
REQUIREMENTS
- Valid drivers license and reliable transportation to and from work
- Must be on time, dependable, warm personality, and have a positive attitude
- Able to work at a quick, yet efficient pace
- Able to do simple math (addition and subtraction) for cash transactions and process credit card payments using Square
- Team oriented, adaptable, and dependable
- Can effectively communicate with people of all ages
- Able to lift 25 lbs
- Available to work a flexible schedule - including nights, weekends and some holidays
- Comfortable working on your feet for a full shift
- Able to work successfully in a fast-paced environment
- Able to stock and clean truck, prep area in warehouse on daily basis
Kona Ice Cville has been a part of the local community for over 14 years. We are known for our customer service, great shaved ice and the Kona Ice experience by our staff, truck and business operation. We are involved in our community in a variety of capacities - including fundraising for non-profits, schools, youth sports, etc. Most importantly, parents know that they can send their child safely to the truck with money or Credit card and they will be treated in courteous - friendly manner while getting the correct change or charge to their credit card. We pride ourselves and the business on making those connections each and every day. If you enjoy instilling a sense of joy and fulfillment from these types of customer interactions - then we would love to talk to you more about our business and staffing needs for the 2025 season.
