Housekeeper

Welcome to the Kona Reef Resort in beautiful Kailua-Kona, Hawaii! We pride ourselves in valuing our employees' skills in the workplace by promoting from within. We are seeking dependable full and part time Housekeepers to join our dynamic team! Starting pay is $15.50 per hour depending on experience.

We offer membership to our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel related expenses like airfare, car rental and more.

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k) with company match, ancillary benefits, and much more! KRR is managed by LaTour Hotels and Resorts, Inc., and As an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

A role in Housekeeping is a great way to get started with KRR. As a part of the housekeeping team you'll clean rooms consistent with our standards of excellence. When interacting with guests you'll promote a positive impression in line with our promise of genuine hospitality.
This role is vital to providing guests with a clean and comfortable environment which is key to providing the best hospitality LHR can offer at each of it's locations.

POSITION SUMMARY

The Housekeeper cleans rooms consistent with LHR standards and interacts with guests in a manner that promotes a positive impression of the staff and property. This position creates a comfortable and clean guest environment, which contributes to guest satisfaction and the success of the rooms division.

ESSENTIAL FUNCTIONS

The Housekeeper:

• Maintains and cleans rooms, including all common areas, in accordance with our brand standards.
• Utilizes the approved checklist to inspect, clean, and secure the facilities.
• Replenishes guest rooms with amenities, supplies, linens, and terry in accordance to our standards.
• Inspects rooms for repairs and reports needs to Maintenance, Management, or Front Desk accordingly.
• Communicates often with Front Desk and Maintenance on status of rooms, need for repairs and early and late check in/outs.
• “Pitches” in and helps co-workers with their job duties as part of the housekeeping team.

OTHER FUNCTIONS

The Housekeeper may also:

• Perform other duties as needed to ensure smooth property operations.

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials

• High School Diploma or equivalent

Experience

• Housekeeping experience is preferred, but not required.

LHR’s Core Competencies

• Accountability: Ability to accept responsibility and account for his/her actions.
• Adaptability: Ability to adapt to change in the workplace.
• Customer oriented: Ability to take care of the customers’ needs while following company procedures.
• Enthusiastic: Ability to bring energy to the performance of a task.
• Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
• Interpersonal: Ability to get along well with a variety of personalities and individuals.
• Responsible: Ability to be held accountable or answerable for one’s conduct.
• Safety awareness: Ability to identify and correct conditions that affect employee safety.
• Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

• Accuracy: Ability to perform cleaning duties accurately and thoroughly.
• Oral Communication: Ability to communicate effectively with others using the spoken English word.
• Detail Oriented: Ability to pay attention to the minute details of every task.
• Energy: Possesses the ability to work at a sustained pace and produces Quality work.
• Organization: Possesses the trait of being organized or following a systematic method of performing each task.

Other Requirements

Bilingual/Spanish Speaking

WORK ENVIRONMENT

The Housekeeper works outside in different weather conditions, which vary across locations. This is a fast paced environment with multiple interruptions. The schedule includes holidays and weekends and it may be changed as needed to meet demand.

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Kailua-Kona, HI 96740: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: One location