What are the responsibilities and job description for the Customer Support Associate Medical Devices position at Konami Digital Entertainment?
We are hiring a talented Customer Support Associate Medical Devices to join our dynamic team.
As a CSP - Customer Service Professional, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution.
Your primary objective will be to resolve customer inquiries and issues in a timely and professional manner, ensuring complete satisfaction with our products and services.
To achieve this goal, you will utilize various communication channels, including phone, email, chat, and Zendesk.
In addition to your core responsibilities, you will contribute to maintaining accurate records in our databases, such as Insite, OTS Database, and KCGN.
Our ideal candidate possesses excellent interpersonal and technical skills, with experience working in a fast-paced environment.
Demonstrated proficiency in Microsoft Office, particularly Excel, is essential.
