What are the responsibilities and job description for the Global Customer Solutions Manager position at KONE US?
About KONE US
KONE US is a leading provider of elevators, escalators, and automatic building doors. Founded in 1910, we have a long history of innovation and commitment to sustainability. Our mission is to improve the flow of urban life by providing innovative solutions that make cities better places to live.
We are proud to offer a range of benefits and opportunities to help you achieve your career and personal goals while maintaining a healthy work-life balance. Our collaborative, creative, and supportive work environment makes us a great place to work. We care about safety, quality, and innovation and strive to make a positive impact on the communities where we live and work.
Job Description:
- Retain, grow, and add value to key accounts
- Ensure customer's performance goals and account management objectives are met or exceeded
- Manage daily customer communication and equipment performance
- Develop and implement sales strategies to drive business growth and revenue expansion
- Prepare and present account performance reports
Requirements:
- Bachelor's degree in a related industry
- In lieu of degree, 7-10 years senior account management or sales management experience
- The ideal background will bring understanding of sales and operations of all business lines, financial acumen, and collaboration skills ranging from written to verbal
- General management experience is desirable
