What are the responsibilities and job description for the Service Coordinator position at KONE?
Service Coordinator
Founded in 1910, KONE () is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability () leader with repeated recognitions by Forbes () , Corporate Knights for clean capitalism and others. _ _
Are you ready to make your next career move to join our team and support your local territory as our Service Coordinator for KONE Costa Mesa, CA?
Do youenjoy working in a fast-paced environment?
Are you able to collaborate with all levels of the organization to achieve business goals?
Have you developed a proficiency with office management tools(e.g. Microsoft Office Suite, SAP, etc.)?
Do you have a customer service mindset?
Have your organizational skills supported colleagues in their responsibilities?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Service Coordinator , you will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers, managing the schedule, and pushing forward submittals to name a few responsibilities. You would own the administrative workload of the Manager, Supervisors and Salespersons so that they can maximize the time they spend on the customer and our field forces.
You will bring 2 years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.
We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation () :
- We value your authentic self
- Diversity, equity and inclusion is embedded in our strategy and values
- Collaborative, creative and supportive work environment
- Passionate about safety, quality and innovation
- We care about the communities where we live and work
Benefits We offer : Competitive salary
Flexible work schedule
Opportunities to learn and grow
Matching 401K
Health Benefits
Medical and Prescription
Dental
Vision
Telemedicine
Paid holidays and paid time off
Income Protection Benefits
Life Insurance
Accidental Death and Dismemberment (AD&D) Insurance
Disability Coverage
Parental Leave
Critical Illness Insurance
Identity Theft Protection
Retirement Benefits
Savings Plan - 401(k)
Work-Life Balance
Paid Time Off
Direct Deposit
Credit Union
Tuition Reimbursement
Commuter Transportation Benefits
Commuting Expenses
Legal Benefits
Lifestyle Benefits
Wellness and Family
Flu Shots
Smoke-free Environment
Family and Medical Leave
Leave to Care for a Domestic Partner
KONE Incentive plan based on achievement of company goals.
The hiring range for this role is $80,900 – $111,200. The compensation package offered will depend on the candidate’s ability to meet the requirements of the role and a range of factors unique to each candidate, including but not limited to their skill set, years and depth of experience, certifications, and location.
Beware of Recruitment Scams ()
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Come share your passion and energy to make a positive impact at KONE for our customers and your career () !
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com / careers
Did you know KONE moves over one billion people every day? In 2023, we had annual net sales of EUR 11.0 billion. We employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Salary : $80,900 - $111,200
