Service Operations IT Integration Specialist

Founded in 1910 , KONE () is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability () leader with repeated recognitions by Forbes () , Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Service Operations IT Integration Specialist for KONE Americas?

Do you enjoy providing technical expertise to project managers, supporting the implementation of strategic decisions?

Does developing and implementing solutions to enhance system performance and integration motivate you?

Do you thrive in areas where you analyzing existing systems and identify opportunities for improvement?

Are you skillful with ensuring seamless connectivity with various database and ERP systems?

Do you demonstrate a passion for quality and results?

Are you committed to promoting a safety culture in your team?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position : Remote - but Eastern / Central Time Zone preferred (International Calls as part of scope)

As our Service Operations IT Integration Specialist , you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 3 years of progressive and successful experience in IT integration, system architecture, or a related field to KONE. You will use the knowledge gained through your bachelor’s degree in Computer Science, Information Technology, or a related Field. Equivalent experience is acceptable in lieu of a degree, with a minimum of 5 years of relevant work experience in IT integration or system architecture.

Hiring requirements

In-depth knowledge of IT integration and system architecture.

Strong understanding of ERP systems, databases, and field service tools.

Excellent communication and problem-solving skills.

Ability to work collaboratively with cross-functional teams.

We hire individuals who value culture because we believe culture drives innovation () .

We value your authentic self.

Collaborative, creative, and supportive work environment.

Passionate about safety, quality, and innovation

We care about the communities where we live and work.

Just some of our many benefits include :

Competitive salary

Flexible work schedule

Opportunities to learn and grow

401K Employer Match

401k Employer Non-elective Contribution

Well-being Program

Medical, Prescription, Dental and Vision Insurance

Digital Health Solutions & Telehealth

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Family Assistance Program (EFAP)

Family & Medical Leave

Parental Leave

Leave to Care for a Domestic Partner

Paid Time Off & Holidays

Company Paid Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Company Paid Short-term and Long-term Disability

Buy-Up Long-term Disability

Critical Illness Insurance

Hospital Indemnity & Accident Insurance

Identity Theft Protection

Legal Insurance

KONE Credit Union

Tuition Reimbursement

Commuter Benefits

Annual Base Pay Range :

This role has been categorized as a remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. Employees may live in any location within the area of the role’s scope of responsibility.

The national hiring range for this role is $80,200.00 – $116,050.00 USD. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan (50 / 50) with a target of 10% based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career () !

Beware of Recruitment Scams ()

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Read more on www.kone.com / careers

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com / careers

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Salary : $80,200 - $116,050