Industrial Technician

Job Title: Overhead Crane Service Technician

Company Overview: At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves.

Job Description: We are seeking skilled individuals with electrical and mechanical expertise to become experienced Overhead Crane Service Technicians. Our service technicians thrive in a safety-first environment, troubleshooting 480 3-phase motors, addressing crane issues, and collaborating with clients and facility directors to meet service needs across the United States.

Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Leveling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device—an innovative feature facilitating continuous learning and career development.

Principal Responsibilities:

• Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
• Provide on-call service as part of a rotation, including after-hours support.
• Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
• Perform post-repair audits to ensure safety features are functional.
• Document findings and recommend corrective actions, including safety notifications to customers.
• Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
• Produce electronic documentation using company tools, obtaining customer signatures.
• Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
• Complete service reports and other required documents accurately and promptly.
• Communicate with the Field Operations Manager and Service Coordinator following established practices
• Maintain company-issued equipment, vehicles, and assets in proper working order.
• Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
• Follow established safety rules and procedures, including customer guidelines.
• Participate in monthly safety meetings.
• Perform other responsibilities as assigned by the supervisor.

Qualifications:

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience.

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required.

Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, be available for