QSR General Manager (Church’s Chicken)

Description

Do you see yourself as the architect of your restaurant? Are you a proactive, assertive, take-charge person who wants to work in a fast-paced, high-energy environment where your accomplishments are celebrated and rewarded? Konnect General Stores is looking for self-sufficient and detailed oriented, innovative, customer-driven people like you to help us transform the industry.

General Managers are responsible for delivering the ultimate customer experience. You will oversee the entire quick-service restaurant operations including financial performance, product preparation and production, inventory, personnel, sales, and marketing while maintaining Church's Chicken's standards for quality, service, and cleanliness.

Job Description:

• Greet and interact with customers to ensure a positive, enjoyable dining experience for all guests.
• Oversee sales forecasting, controllable profits, and adjust based on changing business conditions.
• Ensure product quality and always maintain cleanliness in both the restaurant and the team environment.
• Manage the recruitment, training, and development of restaurant personnel to build a strong and efficient team.
• Drive and maintain acceptable sales levels, continuously seeking ways to improve performance.
• Handle restaurant cash control, including making bank deposits and maintaining an accurate change fund.
• Track and report inventory using established systems; ensure proper stock levels by ordering, receiving, and accounting for dry goods, perishables, and equipment.
• Utilize a preventive maintenance system to ensure all facility and equipment repairs are addressed promptly.
• Ensure sufficient staffing levels by creating efficient schedules to meet operational needs.
• Prepare and submit daily, weekly, period-end, and special reports as required.
• Support and adhere to all safety and security protocols to ensure a safe work environment.
• Ensure proper execution of all foodservice programs and procedures as outlined by corporate guidelines.
• Enforce the correct use of the point-of-sale system, ensuring cash handling aligns with company policies.

Requirements

Preferred Qualifications:

• High school diploma or GED required, Associate's or Bachelor's degree in Business, Hospitality, or related field preferred.
• Minimum of 2-3 years in a managerial or supervisory role within the food service industry; experience in fast food or quick-service restaurants (QSR) preferred.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and problem-solving effectively.
• Strong organizational and time management skills.
• Basic understanding of financial management, including budgeting, cost control, and reporting.
• Knowledge of food safety regulations and health codes.
• Food Safety Certification preferred (ServSafe Manager or similar).

Working Conditions:

• Work various shifts, including weekends and holidays, as required to maintain adequate staffing levels. Must be available to work as needed or on short notice.
• Regularly required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and occasionally lift or move up to 50 pounds.
• Must have reliable transportation to and from the restaurant.
• Basic knowledge of Excel, Word, and other computer programs is preferred.

Benefits:

Your commitment to being your best each day is compensated with a competitive salary that rewards your efforts, and benefits to ensure your well-being (benefit options apply to full-time employees).

• Medical, Dental and Vision Benefits (Full-Time Employees)
• Weekly Payroll
• Paid Time Off (PTO)
• On Demand Pay Options
• Employee Recognition
• Company-Paid Life Insurance (Full-Time Employees)